Letter of Complaint The way we shop has changed, we order goods online without physically inspecting the item, sometimes they arrive sometimes they don't. Sometimes the quality of services or goods meet our expectations but sometimes they don't. When we are disappointed we need to send a letter of complaint.
Letter of Complaint Your objective is to obtain a resolution to your complaint and, using our letter of complaint sample, with the proper writing format will help you to achieve this. It is tempting to express your annoyance in a complaint letter, but this approach is not the best way to achieve a resolution! Be direct, be polite and provide full details of your complaint including the background, the cause and effect of the problem and how you want the complaint resolved.
Letter of Complaint Sample and Format Our Letter of Complaint sample template will enable you to convey the serious nature of your complaint using straight forward format, etiquette and wording. This type of letter is important to you. It requires a formal format using the correct etiquette and wording. The following link provides access to a short, but highly effective, free training presentation on letter writing:
How to write a Letter of Complaint Sample - Format & Template The following example provides the format and template with suggested wording designed to show you how to write a Letter of Complaint.
How to write a Letter of Complaint - Sample, Format & Template
Letter of Complaint Format
Sample Wording and Etiquette
Full Name Address Details Tel. Details Email Address Date
Name of contact person (if available): Company Name Company Address Details Reference, Account or Order Number (if available):
To Whom it may Concern, Contact name (if available) or Dear Sir or Madam
Dear xxxx,
Re: Product Description and Number
First Paragraph
Second and Subsequent Paragraphs
Closing Paragraph
Yours sincerely,
John Brown
First Sample Paragraph - the Background I purchased / leased / rented a ______________ on ________. Unfortunately the product / service did not meet my expectations and I am so disappointed that I need to bring this complaint to your attention. I am sure you will be able to help.
1st Sample Paragraph - The Problem (cause & effect) The problem is that _____________ . This problem has caused ________.
2nd Sample Paragraph - The Solution To resolve the problem I would appreciatestate the action you want - e.g. refund, card credit, exchange, repair or compensation.
3rd Sample Paragraph - The Warning (Optional) It is not advisable to include 'Warning' paragraphs in your first grievance letter unless the situation is serious. Sample warning paragraphs are as follows:
If the situation is not resolved I will be forced to take legal action / change suppliers / refer to Consumer Protection Agency / inform media
Closing Sample Paragraphs I look forward to receiving your reply and a swift resolution to my problem. Please phone or contact me at the above address.
Sample Format & Layout
Sample Wording Etiquette
Sample Letter of Complaint Format A sample format, wording and writing etiquette is all you need to enable you to write a professional Letter of Complaint using a standard format and the correct wording etiquette for these types of letters. The sample format provides a good example of how to write a Letter of Complaint that includes the proper way to start and close these types of letters and the proper salutation.
How to write a Letter of Complaint - Watch the Video! We have provided a short video on how to write a Letter of Complaint and the approach required when writing business letters. The video contains a short, simple step-by-step guide to writing letters using a professional format, etiquette and wording.
How to write a Letter of Complaint Video
How to write a Letter of Complaint
Confronted with a task? Need to write a Letter of Complaint? Not sure where to start? Our Samples and Examples Help! Writing letters can sometimes be difficult or tricky. Our video sample provides a good example of how to write a Letter of Complaint and is designed to provide some inspiration to approaching this task. Save yourself some time and look at the video example with the correct format and layout to use when writing a Letter of Complaint.
Examples of writing letters
Letter of Complaint Sample
Format, Etiquette, Samples and Examples
Improve your writing skills with format examples
Professional format, sample and wording
Letter of Complaint sample format
Standard Format and wording etiquette
Heading and Address format
Salutation & Closing - how to start and end
Video example and sample of how to write a Letter of Complaint
