First Sample Paragraph Thank you for your letter dated ________addressed to __________ regarding_________
Thank you for your letter dated _____________ addressed to ______________ who has passed this to me for investigation. ______________ has requested that he/she is informed of the full details of my findings. Main Body Sample Paragraph Respond to each issue raised in this part of your letter... Apologise when appropriate and acknowledge and emphasise with any inconvenience caused... Emphasise what you have done or can do in the future... Closing Sample Paragraphs I would like to take this opportunity to thank you for bringing this matter to my attention and trust this information clarifies the issues you have raised, however, should you require any further assistance please do not hesitate to let me know. I apologise for the annoyance that this may have caused to you. The company is actively working to improve service levels and your feedback has proved to be invaluable. |